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How to get a repeat prescription

If you require a new prescription, you must make an appointment with our GP.

If you have an approved repeat prescription for an ongoing medical condition, you can call to arrange a repeat prescription during the following hours:

            Monday           8.00 – 6.30

            Tuesday           8.00 – 6.30

            Wednesday     8.00-6.30

            Thursday         8.00-7.00

            Friday              8.00-6.30

You can also request repeat prescriptions 24/7 using our online system. If you would like to register for this service find out more here or speak to our reception staff when you next visit us. Prescriptions can take up to 48 hours - please order within plenty of time.

Ordering of Repeat Prescriptions
From Wednesday 1 April 2020, we are making changes to the way you can order your repeat prescriptions.

What are repeat prescriptions?
Repeat prescriptions are those medicines you receive on a regular basis, usually for a long-term condition, without having to go and see your GP every time you need them.

Some people order these repeat prescriptions themselves and other choose a pharmacy or dispensing company to order on their behalf.

What is changing?
From 1 April 2020, you (or a person you’ve nominated) will have to order your repeats prescriptions directly from Open Door. You will no longer be able to order repeat prescriptions through your pharmacy, an online pharmacy or other dispensing contractor.

What is not changing?
If you already order your repeat prescriptions from Open Door, you’re not affected and don’t need to do anything.

If you collect your medicine from your local pharmacy, or have arrangements in place to have it delivered to your door then speak to your pharmacy to continue these arrangements.

If you receive your medication through a monitored dosage system, for example a dosette box or a blister pack, this change will not affect you.

What do you need to do?
From 1 April 2020, or earlier, if you currently order your repeat prescriptions from a pharmacy, you will have to order from Open Door instead.  You can do this:

Online –
all you have to do is register with us – here  
Through the national NHS App – Download the NHS APP and find out more.
In person here at the practice – Simply tick the medicines you need on the white, tear-off section of your prescription and drop it in to us.



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In light of the current coronavirus pandemic, the practice is performing telephone triage for all patients prior to determining the best course of action for their care. Therefore, please be aware, that you will receive a call back from the appropriate medical professional to discuss your health problem.

Do not under any circumstances attend surgery without being asked to do so after telephone assessment. If you do attend for an appointment, please wear a face covering if you can.

The main symptoms of coronavirus are:

- A high temperature

- A new, continuous cough

- Loss or change to your sense of taste or smell

To protect others please get a test and stay at home if you have any of these symptoms.

See for the latest coronavirus guidance and support.

Get the latest NHS information and advice about coronavirus.

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