For the latest NHS advice on coronavirus please click here

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GDPR and Privacy

Care Plus Group Privacy Notice 
As a subsidiary of Care Plus Group, Open Door adheres to CPG's Privacy Notice which can be found here.

How we use your Health & Social Care Records
Please download the leaflet here for information on how we use your Health and Social Care Records. 

It explains the processes in place including:

- Why we collect information about you
- How your records are used 
- How we keep your records confidential 
- Who we may share information with 
- Your rights 
- Legal information 

The Yorkshire & Humber Care Record
The Yorkshire & Humber Care Record is a shared system that allows Healthcare staff within the Humber, Coast and Vale Health and Social Care community to appropriately access the most up-to-date and correct information about patients, to deliver the best possible care.

The Yorkshire & Humber Care Record Guarantee is our commitment that we will use records about you in ways that respect your rights and promote your health and wellbeing.

If you would like any further information, or would like to discuss this further, please contact us using the details provided below:

Data Protection Officer
c/o Business Unit,
Val Waterhouse Centre,
41-43 Kent Street,
DN32 7DH

Email us at or telephone 01472 266974



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In light of the current coronavirus pandemic, the practice is performing telephone triage for all patients prior to determining the best course of action for their care. Therefore, please be aware, that you will receive a call back from the appropriate medical professional to discuss your health problem.

Do not under any circumstances attend surgery without being asked to do so after telephone assessment. If you do attend for an appointment, please wear a face covering if you can.

The main symptoms of coronavirus are:

- A high temperature

- A new, continuous cough

- Loss or change to your sense of taste or smell

To protect others please get a test and stay at home if you have any of these symptoms.

See for the latest coronavirus guidance and support.

Get the latest NHS information and advice about coronavirus.

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