Patient Feedback

Generally, how easy is it to get through to the surgery on the phone?

Did you feel you were offered an appointment in a suitable timeframe for your need?

The surgery is currently using a triage system. How would you rate this?

Excellent Good Satisfactory Poor Very Poor N/A

How would you rate the way you were treated in relation to dignity and respect by our staff?

Excellent Good Satisfactory Poor Very Poor N/A

Last time you saw or spoke to a GP/ Nurse from your surgery, how good were they at listening and dealing with your concerns?

If you have needed to visit the surgery, how would you rate your experience?

Excellent Good Neither good nor poor Poor Very Poor
Not Applicable

Thinking about the service we provide, overall how was your experience of our service?

Additional comments