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Open Door Wins Primary Care Networks, GP or Community Provider of the Year at HSJ Awards 2021

The comprehensive assessment process involved a first round of remote judging – overseen by a panel of dedicated industry professionals - followed by a live presentation. Having successfully completed both of these highly competitive stages, Open Door went on to be awarded the distinguished accolade, standing out amongst a very impressive shortlist. 

With over 1000 entries across 23 categories, the awards drew attention to the “high-flyers” of healthcare excellence in both the NHS and its partners who strive to improve outcomes and services for both patients and staff alike.

The judges said of Open Door: “the wider system can learn a lot from this team about how to deliver a remarkable service for a group of people seldom heard and more often than not underserved.”

Open Door is a GP Practice located in the East Marsh ward of Grimsby, which is in the most deprived 1% of wards in England . As well as providing standard GP Practice services, Open Door also provides extensive wraparound support to underserved individuals such as homeless individuals, people with substance misuse problems, asylum seekers and sex workers. The practice also holds the Violent Patient Register for North East Lincolnshire.

Open Door uses community outreach and innovative service delivery to reach the underserved communities to offer equitable access to all.

Jane Miller, Chief Executive at Care Plus Group comments;
 “We are so proud to have been recognised by the HSJ Awards and named as the winner of the Primary Care Networks, GP or Community Provider of the Year. Winning an award of this calibre means a huge amount to everyone at Open Door and Care Plus Group. We feel confident that the impact of winning at the HSJ Awards will encourage us to keep on building upon these foundations and creating a really positive legacy for future colleagues, patients and service users.

“Being recognised in this way, amongst a remarkable cohort of nominees was a brilliant and humbling experience. And, whilst being highlighted as the Winner is a huge moment of pride for the whole team, it is just as important to be part of such a prestigious, award-winning community. We are certain that this HSJ Award will reinforce our efforts moving forward and will motivate the team further in continually developing and improving our services.”

HSJ Editor Alastair McLellan adds; “I’d like to offer my congratulations to Care Plus Group on winning the  Primary Care Networks, GP or Community Provider of the Year at this year’s HSJ Awards. It is always so inspirational to see projects adapting, developing and improving their services for the benefit of patients across the country.

“Each year, I’m overwhelmed by the many impressive individuals, teams and Trusts who submit details of their work and projects to the HSJ Awards - and this year was no exception. The sheer quality and standard of nominees is outstanding and all those shortlisted, highly commended or ultimately selected as a category winner, should be very proud of their contribution to healthcare excellence.

He concludes; “We believe Care Plus Group and Open Door really holds the value of the HSJ Awards – in terms of sharing best practice, improving patient outcomes, and demonstrating innovation - at the centre of what they do.

“Congratulations again on your brilliant efforts and welcome to the HSJ Awards alumni. I’m looking forward to seeing what the future holds for you and your colleagues!”

The full list of winners for the HSJ Awards 2021 can be found on